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With NO resident cases at Ottawa County Riverview Healthcare Campus,
we were 1 of only 64 facilities in the COUNTRY who were to keep our residents completely COVID Free! GO #ViewCrew no limits to what a great team can do!!


Ottawa County Riverview Healthcare Campus is proud to announce the addition of Independent Living to our campus!


For more information or a tour of our Hartford on the River please contact our RN, Case Manager, Cara Densic
cdensic@co.ottawa.oh.us or call 419-898-2851 ext. 4041

Update to Ottawa County Riverview Healthcare Campus COVID-19 Protocols

On Friday, September 23, 2022 the Centers for Medicare/Medicaid Services (CMS) released new guidance for Nursing Homes. Ottawa County Riverview Healthcare Campus’ COVID-19 Team has reviewed these guidelines and will be following the protocols listed below.  The protocols below best fit our facility in protecting our residents and staff, as well as assist us in meeting our reporting requirements that are still in place from the Federal Government.

It is important to note that many Nursing Home protocols listed below are based on CDC’s Transmission Levels. This should NOT be confused with Community Levels, which often run lower than the Transmission Levels. The Transmission level has 4 different levels:





These levels are changed every Thursday evening and reviewed on Friday morning by Riverview to make any necessary adjustments. Levels can be found at https://covid.cdc.gov/covid-data-tracker


Riverview will require surgical masks on all staff, contractors, visitors and residents (when outside of their room) when Ottawa County is in High or Substantial Transmission Rates, during this time unvaccinated staff and contractors should wear N95 mask. When Ottawa County is considered to have Moderate to Low Transmission, masks will not be required except for unvaccinated staff (who may downgrade to a surgical mask during this time) and any new admission within 10 days of their arrival.


Riverview will no longer require staff or visitors to screen in each day! Staff no longer need to use the front entrance and can use the entrance most convenient to get to their work stations. Please remember only Food & Nutrition Staff and Senior Resources should use the back parking lot. Therapy staff and outpatients should be parking in the therapy loop.


We will still require any contractors and volunteers to screen in, due to our required reporting to the Federal Government. Contractors are considered any service person that the facility has a contract with. This does not include transportation companies, except OCTA or Insurance Case Managers. Screening IS still required for our therapy staff, agency staff, service and repair personnel, medical service contractors and hospice staff. This will also mean that staff can use any door to enter or exit, but contractors and volunteers MUST use the front entrance.


Riverview will no longer be testing asymptomatic staff, including the unvaccinated. Testing will only be done when a person is experiencing symptoms, has been a close contact with someone infected with COVID-19 or Riverview is in an outbreak situation. Testing should now be done for any of these situations UNLESS you are 30 days from having COVID-19. (This is a change from 90 days.)

Eye Protection:

Eye protection is required for all staff, contractors and visitors when Ottawa County is considered to have HIGH transmission. Eye protection is required to encase your eyes.  Regular eye glasses or adding “clips” to your regular glasses are not considered approved eye protection by CDC or CMS. Eye Protection is NOT required when Ottawa County has a transmission rate of Substantial, Moderate or Low.


Visitors will no longer need to screen, but should not visit if they are symptomatic, have tested positive for COVID-19 within 10 days of their visit or have been exposed to someone with COVID-19 within 10 days. Masks will be required for visitors when Ottawa County has a Transmission Level considered to be High or Substantial.

This will mean that visitors may use the Station 4, Cottage Cove, or the Hartford Entrance when visiting. These doors will be locked from 8pm-8am a Riverview Staff member will need to assist entrance on Station 4, Cottage Cove. Hartford Residents will be responsible for assisting their guests to the Hartford from 8pm-8am.

We are allowing any visitors back into resident private rooms, regardless of vaccination status. The requirement to ask the roommate to leave if the other roommate has a visitor has not changed, so at this time, those residents who have a roommate will need to be given a private space some other place within the facility.

New Admissions:

New Admissions (or residents who leave the facility for over 24 hours) no longer have to quarantine but will be required to wear a surgical mask for 10 days following admission to the facility (regardless of Transmission Levels). The resident will also be tested for COVID-19 on the day of admission, day 3 and day 5 following admission.

The New Bivalent COVID-19 Vaccine:

Our residents will be offered this new vaccine around October 13 or 14, dependent upon delivery from our pharmacy. Riverview will be choosing a vaccine clinic for staff soon. Please stay tuned!

The above protocols are all subject to change based on COVID-19 outbreaks, changes in guidance from the CDC, CMS, Ohio Department of Health or our Ottawa County Health Department or situations where the Riverview COVID-19 team determines stricter protocols are needed to protect staff and residents.

If you have any questions, please contact:

Becky Lenke, APRN, FNP-C, Infection Preventionist


Ext. 4043

Lisa Dobbelare, RN, Director of Nursing


Ext. 4024

Kendra German, LNHA, Administrator


Ext. 4020 

NEW Screening form AS OF 5am 7/13/2021:

As of July 5, OSHA has mandated new requirements for Healthcare facilities and physician practices and clinics! Most of the requirements Nursing Homes have already been following, however there are changes to our screening process and sadly we will no longer be able to use our current form for staff or visitors! This is NOT a Riverview decision and we apologize for the additional time this will take our staff when entering the facility as well as when screening a visit to come into the facility.
  • The Receptionist or the Nursing Supervisor will still temp the staff member/visitor in and record the date, time and temperature on the top right corner of the sheet.
  • If a visitors temp is above 99 a Supervisor should be called immediately for further assessment. If the visitor’s temp is above 100, they should be directed to leave the facility immediately and please leave their screening sheet in our Infection Preventionist, Jen Parkinson’s mailbox and she will reach out to them. It will be up to the visitor if he/she reaches out for further assessment form a healthcare provider outside of Riverview.
  • Visitors will be required to print their name, print the resident/staff member they are visiting, as well as leave a phone number (IF We would need to conduct contact tracing following their visit).
  • IF either staff member or visitor marks anything with a “YES” the Infection Preventionist (Jen Parkinson) or Nursing Supervisor should be contacted to further assess. (This should have been occuring all along, so should not be a change.)
  • There is now a back page to the screening Sorry😧
  • Employees and visitors are educated to monitor for symptoms 14 day following their shift/visit to the facility.
  • If the visitor develops symptoms, has a positive COVID test, or is diagnosed or suspected to have COVID-19 by a licensed healthcare professional; the visitor is required to notify the Riverview immediately (the phone call should be forwarded to the Infection Preventionist, if here OR the Nursing Supervisor) if they have been in Riverview the 14 days prior.
  • The employee/visitor needs to sign this assessment as well as the screener
  • If a supervisor or our Infection Preventionist was contacted for further assessment, they should document on the lower portion of the 2nd page what further action was taken and sign.
  • Click here for Updated OSHA Screening Tool in PDF
I once again apologize for these extra steps and please know that these are because of OSHA’s new requirements.

While Riverview is owned and operated by the Ottawa County Commissioners, the facility is financially independent. Riverview receives no funds from the Ottawa County general fund. Riverview’s revenue stream includes Medicare, Medicaid, Private Pay Individuals, and commercial insurances among a few other smaller revenue sources.

Riverview does have a five year .5 mill tax levy which brings in approximately $850,000 per year. This tax levy is utilized for capital projects to keep the facility in good condition to remain an asset to the Ottawa County tax payers, a comfortable home to our residents and an attractive choice in our competitive senior housing industry.

This site is updated with current Riverview capital projects funded by our Riverview levy.

The Riverview Renovation Project is funded by a 10 million dollar Bond being paid through the facility’s currently .5 mil tax levy.

Your Stay at Riverview

Whether it’s for a single day or Riverview will become your home, we offer exceptional nursing care and support services and much needed peace of mind to family members and caregivers. The campus offers private and semi-private accommodations along with 24 hour nursing services. We also offer physical, occupational, and speech therapies. Cottage Cove suites are available for short term rehabilitation needs. For patients that require memory care “The Lighthouse” is a memory care unit that provides a safe protected environment. Daily recreational activities are provided on a daily basis and include games, trips, and late morning and afternoon snacks.

Your stay at Riverview includes personal products, meals and snacks, laundry and housekeeping services, and one haircut per month. Your needs will be met by a caring and thoughtful staff.

What to Bring on Admissions Day

Insurance Cards
  • Medicaid Card
  • Private Insurance Card
  • Prescription Drug Coverage Card
  • Long-Term Care Insurance Information
Advanced Directives Paperwork
  • Living Will
  • Power of Attorney (Financial & Healthcare)
  • COVID 19 Vaccination Card
  • Seven (7) changes of clothing
  • Shoes
Personal Account Money
  • Beauty/Barber Services
  • Outings

Come Play in Our Backyard

Located along the scenic Portage River Riverview Healthcare Campus provides wonderful opportunities to enjoy the outdoors. Come stroll along our Riverwalk, a quarter mile walking track, and possibly see some local wildlife. Take a stroll on Centennial Lane, a walkway bordered by trees which have been planted to honor our residents while they celebrate their 100th birthday. There are also picnic tables and a grill available for family cookouts. If you enjoy fishing there is access to the Portage River. Maybe there will be a story about the “one” that got away. Our backyard also provides a quiet place to relax or watch a beautiful sunset.